State Consumer Complaint Directory

Wisconsin Robocall and Telemarketing Complaints

Wisconsin residents can report illegal telemarketing calls, robocalls and robotexts to the Wisconsin Department of Agriculture, Trade and Consumer Protection, Bureau of Consumer Protection online or by phone at (800) 422-7128 (Consumer Protection Hotline), and should register with the National Do Not Call Registry.

On this page

Wisconsin Department of Agriculture, Trade and Consumer Protection, Bureau of Consumer Protection

Attorney General
Josh Kaul
Complaint form
DATCP consumer complaint
Hotline
(800) 422-7128 (Consumer Protection Hotline)
State do-not-call list
Yes Wisconsin Do Not Call Registry is the Wisconsin area code portion of the national registry; registration is permanent (see nocall.wisconsin.gov).
Main website
doj.state.wi.us
Consumer protection page
nocall.wisconsin.gov

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
DATCP consumer complaintOnline form(800) 422-7128General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Wisconsin Do Not Call RegistryRegistrationRegister a Wisconsin number (via national registry)Not statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): Unsettled: neither § 100.52 nor § 100.20 states a period; 6 years under § 893.93(1m)(b) is likely for § 100.20(5) claims but not confirmed. Complaint deadlines at the agency: none stated unless noted.
How to register
Register through nocall.wisconsin.gov or the national registry; registration is permanent.
Private right of action
Limited No statutory damages; double pecuniary loss plus costs and mandatory attorney fees under Wis. Stat. § 100.20(5); a do-not-call call alone is not a loss (ATCP 127.82(2)).
Key statutes
Wis. Stat. § 100.52; § 100.523; Wis. Admin. Code ch. ATCP 127
Wisconsin Telemarketing and Robocall Laws
Calling hours
8 a.m. to 9 p.m.
Other unique rules
Telemarketers register with DATCP; signed written agreement needed for prerecorded sales calls.

Offices

State agriculture, trade and consumer protection department

Wisconsin DATCP, Bureau of Consumer Protection

Mailing address
2811 Agriculture Dr., P.O. Box 8911, Madison, WI 53708-8911
Phone
(608) 224-5012
Toll-free
(800) 422-7128
TTY
711 or 800-947-3529
Website
datcp.wi.gov

Attorney General office

Wisconsin Department of Justice

Website
doj.state.wi.us

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. datcp.wi.govOffice contact details: Wisconsin DATCP, Bureau of Consumer Protection
  2. datcp.wi.gov/Pages/Programs_Services/FileConsumerComplaint.aspxComplaint channel: DATCP consumer complaint; Primary complaint form
  3. nocall.wisconsin.govComplaint channel: Wisconsin Do Not Call Registry; Consumer protection page; state do-not-call note
  4. doj.state.wi.usMain website; attorney general name as shown; Office contact details: Wisconsin Department of Justice

State Consumer Complaint Directory