Rhode Island Robocall and Telemarketing Complaints

Rhode Island residents can report illegal telemarketing calls, robocalls and robotexts to the Rhode Island Office of the Attorney General, Consumer Protection Unit online or by phone at (401) 274-4400 (main), and should register with the National Do Not Call Registry.

On this page

Rhode Island Office of the Attorney General, Consumer Protection Unit

Attorney General: Peter F. Neronha
Complaint form: Consumer Complaint
Hotline: (401) 274-4400 (main)
State do-not-call list: No No state list; federal registry applies.
Main website: riag.ri.gov
Consumer protection page: riag.ri.gov/consumerprotection

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Consumer Complaint	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Attorney General main line	Phone	(401) 274-4400	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): Not stated: chapter 5-61 states no period. Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Limited Purchasers may recover triple the amount paid to a seller in material violation (§ 5-61-5.1(a)); DTPA action for the greater of actual damages or $500, but it requires a purchase and an ascertainable loss.
Key statutes: R.I. Gen. Laws §§ 5-61-1 to 5-61-6; § 11-35-26; ch. 6-13.1
Rhode Island Telemarketing and Robocall Laws
Calling hours: Weekdays 9 a.m. to 6 p.m.; Saturdays 10 a.m. to 5 p.m.; no Sundays or holidays.
Other unique rules: Broad restriction on text message advertising.

Offices

Attorney General office

Rhode Island Office of the Attorney General

Mailing address: 150 South Main Street, Providence, RI 02903
Phone: (401) 274-4400
Website: riag.ri.gov

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

riag.ri.govMain website; attorney general name as shown; Office contact details: Rhode Island Office of the Attorney General
riag.ri.gov/consumerprotectionConsumer protection page; state do-not-call note
riag.ri.gov/forms/consumer-complaintComplaint channel: Consumer Complaint; Primary complaint form

Disclaimer

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The law changes. TCPA rules change through new statutes, Federal Communications Commission (FCC) orders, and court decisions, and courts in different parts of the country can read the same rule differently. State laws vary widely. We checked the sources cited on this page, but the law may have changed since then, and this page may not reflect the most recent developments in your jurisdiction.

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.