The reference desk

TCPA Guides

Our guides explain the Telephone Consumer Protection Act (TCPA) from the ground up, in clear, simple English. Each guide covers a single subject and links to the official sources. If you are new to the TCPA, start with the first guide.

Start here

For consumers

For businesses

The rules in depth

Do Not Call

Do Not Call Rules

The National Do Not Call Registry is the best-known part of United States telemarketing law. It sits on top of two rule sets.

State telemarketing laws

State Telemarketing Laws

The Telephone Consumer Protection Act (TCPA) establishes a federal floor, not a ceiling. States can add their own rules, and many have.

Using the guides

The guides give general information about the law. They are not legal advice and cannot tell you how the law applies to your situation. For definitions of common terms, see the Glossary. For the latest developments, see Latest analysis.