Home TCPA Guides The reference desk
TCPA Guides Our guides explain the Telephone Consumer Protection Act (TCPA) from the ground up, in clear, simple English. Each guide covers a single subject and links to the official sources. If you are new to the TCPA, start with the first guide.
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Calls & text messages
A plain-English overview of the law.
Guide 4 min read
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For consumers
Do Not Call
Your rights and what to do.
Guide 4 min read
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For businesses
Consent & revocation
A practical program for calls and texts.
Guide 5 min read
↗ Consent & revocation
Prior express consent, written consent and revocation.
Guide 4 min read
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The rules in depth
Calls & text messages
The Telephone Consumer Protection Act (TCPA) was enacted in 1991, before text messaging existed.
Guide 4 min read
↗ Do Not Call
The National Do Not Call Registry is the best-known part of United States telemarketing law. It sits on top of two rule sets.
Guide 4 min read
↗ Autodialers & artificial voice
The Telephone Consumer Protection Act (TCPA) puts its strictest limits on two kinds of technology: automatic telephone dialing systems and artificial or prerecorded voices.
Guide 3 min read
↗ FCC & rulemaking
Key orders from the Federal Communications Commission (FCC), current rules and pending proposals.
Guide 4 min read
↗ State telemarketing laws
The Telephone Consumer Protection Act (TCPA) establishes a federal floor, not a ceiling. States can add their own rules, and many have.
Guide 4 min read
↗ Litigation & decisions
Lawsuits, damages, class actions and defenses.
Guide 4 min read
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Using the guides
The guides give general information about the law. They are not legal advice and cannot tell you how the law applies to your situation. For definitions of common terms, see the Glossary . For the latest developments, see Latest analysis .
Disclaimer This page is general information, not legal advice. TCPA.com publishes educational content about the Telephone Consumer Protection Act (TCPA), the Federal Trade Commission (FTC) Telemarketing Sales Rule, and related state laws. Nothing on this page is legal advice. Nothing here tells you how the law applies to your own facts.
No attorney-client relationship. Reading this page, using this site, or contacting us does not create an attorney-client relationship with TCPA.com, with Ringba, LLC or with anyone who writes for this site. Do not send us confidential or time-sensitive information. Anything you send may not be kept confidential or privileged.
The law changes. TCPA rules change through new statutes, Federal Communications Commission (FCC) orders, and court decisions, and courts in different parts of the country can read the same rule differently. State laws vary widely. We checked the sources cited on this page, but the law may have changed since then, and this page may not reflect the most recent developments in your jurisdiction.
No warranty. We work to keep this content accurate. We do not guarantee that it is complete, current, or free of errors, and we are not liable for any action you take or do not take based on it. Past outcomes in cases we describe do not predict the outcome of any other matter.
Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.