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State Consumer Complaint Directory

District of Columbia Robocall Complaints

District of Columbia residents can report illegal telemarketing calls, robocalls and robotexts to the Office of the Attorney General for the District of Columbia online or by phone at 202-442-9828 (Consumer and Tenant Response), and should register with the National Do Not Call Registry.

On this page

Office of the Attorney General for the District of Columbia

Attorney General
Brian L. Schwalb
Complaint form
Consumer complaint
Hotline
202-442-9828 (Consumer and Tenant Response)
State do-not-call list
No No District list; federal registry applies.
Main website
oag.dc.gov
Consumer protection page
oag.dc.gov/consumer-protection

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Consumer complaintOnline form202-442-9828General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
consumer.protection@dc.govEmailGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
How to register
Register free at donotcall.gov or 1-888-382-1222.
Calling hours
Federal 8 a.m. to 9 p.m. applies.

Offices

Attorney General office

Office of the Attorney General for the District of Columbia

Mailing address
400 6th Street NW, Washington, DC 20001
Phone
(202) 727-3400
Email
oag@dc.gov
Hours
Mon to Fri, 8:30 a.m. to 5 p.m.
Website
oag.dc.gov

Attorney General consumer protection unit

DC OAG, Consumer and Tenant Response

Mailing address
400 6th Street NW, Washington, DC 20001
Phone
202-442-9828
Email
consumer.protection@dc.gov
Website
oag.dc.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. dcoag.my.site.com/dcoagcomplaints/s/consumer-complaint-submitComplaint channel: Consumer complaint; Primary complaint form
  2. oag.dc.govMain website; attorney general name as shown; Office contact details: DC OAG, Consumer and Tenant Response; Office contact details: Office of the Attorney General for the District of Columbia
  3. oag.dc.gov/consumer-protectionConsumer protection page; state do-not-call note

State Consumer Complaint Directory

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