Washington residents can report illegal telemarketing calls, robocalls and robotexts to the Washington State Office of the Attorney General, Consumer Protection Division online or by phone at 1-800-551-4636 (in Washington), and should register with the National Do Not Call Registry.
On this page
Washington State Office of the Attorney General, Consumer Protection Division
General consumer complaints, including telemarketing, robocall and scam calls
Not stated
English; Spanish
Consumer Resource Center
Phone
1-800-551-4636; 206-464-6684
General consumer complaints, including telemarketing, robocall and scam calls
Not stated
English (other languages not stated)
Complaint rules
What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 4 years under the Consumer Protection Act. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Yes Private action under RCW 80.36.390 and the Consumer Protection Act; statutory damages for unsolicited commercial texts under RCW 19.190.
atg.wa.govMain website; attorney general name as shown; Office contact details: Washington AG, Seattle office; Office contact details: Washington State Office of the Attorney General, Olympia
