Michigan Robocall and Telemarketing Complaints

Michigan residents can report illegal telemarketing calls, robocalls and robotexts to the Michigan Department of Attorney General, Consumer Protection online or by phone at 877-765-8388 (toll free), and should register with the National Do Not Call Registry.

On this page

Michigan Department of Attorney General, Consumer Protection

Attorney General: Dana Nessel
Complaint form: Consumer Complaint
Hotline: 877-765-8388 (toll free); 517-335-7599
State do-not-call list: No Michigan uses the National Do Not Call Registry as its state list.
Main website: michigan.gov/ag
Consumer protection page: michigan.gov/ag/initiatives/robocalls

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Consumer Complaint	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Robocalls (with robocall report form link)	Information page		Robocall reporting	Not stated	English (other languages not stated)
Consumer Protection	Phone	877-765-8388; 517-335-7599	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): Unsettled: neither the Home Solicitation Sales Act nor MCL 484.125 states its own period; general periods such as the 6-year period in MCL 600.5813 may apply, and no appellate decision was found. Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Yes Home Solicitation Sales Act: a consumer who suffers loss may recover actual damages or $250, whichever is greater, plus fees; MCL 484.125: $1,000 plus reasonable attorney fees for unconsented recorded commercial ads.
Key statutes: MCL 445.111 to 445.117; MCL 484.125
Michigan Telemarketing and Robocall Laws
Calling hours: Federal 8 a.m. to 9 p.m. applies.
Other unique rules: Recorded message solicitations banned; 2026 Senate bills pending.

Offices

Attorney General office

Michigan Department of Attorney General

Mailing address: 525 W. Ottawa St., P.O. Box 30212, Lansing, MI 48909
Phone: 517-335-7622
TTY: 711
Email: miag@michigan.gov
Hours: Mon to Fri, 8 a.m. to 5 p.m. ET
Website: michigan.gov/ag

Attorney General consumer protection unit

Michigan Attorney General, Consumer Protection

Mailing address: P.O. Box 30213, Lansing, MI 48909
Phone: 517-335-7599
Toll-free: 877-765-8388
Website: michigan.gov/consumerprotection

Contacts

Name	Title	Office	Phone	Email
Jason Evans	Acting Bureau Chief, Consumer and Regulatory Enforcement Bureau	Michigan Department of Attorney General	517-335-7622	miag@michigan.gov
Darrin Fowler	Acting Division Chief, Corporate Oversight Division (includes Consumer Protection)	Michigan Department of Attorney General	517-335-7632 (division); 517-335-7599 (Consumer Protection)

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

secure.ag.state.mi.us/complaints/consumer.aspxComplaint channel: Consumer Complaint; Primary complaint form
michigan.gov/agMain website; attorney general name as shown; Office contact details: Michigan Department of Attorney General
michigan.gov/ag/ag-contact-directoryNamed contact: Darrin Fowler; Named contact: Jason Evans
michigan.gov/ag/initiatives/robocallsComplaint channel: Robocalls (with robocall report form link); Consumer protection page; state do-not-call note
michigan.gov/consumerprotectionOffice contact details: Michigan Attorney General, Consumer Protection

Disclaimer

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