Iowa Robocall and Telemarketing Complaints

Iowa residents can report illegal telemarketing calls, robocalls and robotexts to the Iowa Attorney General, Consumer Protection Division online or by phone at 888-777-4590, and should register with the National Do Not Call Registry.

On this page

Iowa Attorney General, Consumer Protection Division

Attorney General: Brenna Bird
Complaint form: Consumer Complaint Form
Hotline: 888-777-4590; 515-281-5926
State do-not-call list: No No state list; federal registry applies.
Main website: iowaattorneygeneral.gov
Consumer protection page: iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Consumer Complaint Form	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
consumer@ag.iowa.gov	Email	515-281-5926; 888-777-4590	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): 2 years (Iowa Code ch. 714H). Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Limited Ch. 714H action for actual damages from an ascertainable loss; treble for willful and wanton conduct.
Key statutes: Iowa Code § 714.16; ch. 714H; § 525.1; § 68A.506
Iowa Telemarketing and Robocall Laws
Calling hours: Federal 8 a.m. to 9 p.m. applies; no state rule.
Other unique rules: No general state telemarketing statute; federal law governs most calls.

Offices

Attorney General consumer protection unit

Iowa Attorney General, Consumer Protection Division

Mailing address: 1305 E. Walnut Street, Des Moines, IA 50319
Phone: 515-281-5926
Toll-free: 888-777-4590
Email: consumer@ag.iowa.gov
Website: iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

iowaattorneygeneral.govMain website; attorney general name as shown
iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaintConsumer protection page; state do-not-call note; Office contact details: Iowa Attorney General, Consumer Protection Division
iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/complaint-formComplaint channel: Consumer Complaint Form; Primary complaint form

Disclaimer

This page is general information, not legal advice. TCPA.com publishes educational content about the Telephone Consumer Protection Act (TCPA), the Federal Trade Commission (FTC) Telemarketing Sales Rule, and related state laws. Nothing on this page is legal advice. Nothing here tells you how the law applies to your own facts.

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The law changes. TCPA rules change through new statutes, Federal Communications Commission (FCC) orders, and court decisions, and courts in different parts of the country can read the same rule differently. State laws vary widely. We checked the sources cited on this page, but the law may have changed since then, and this page may not reflect the most recent developments in your jurisdiction.

No warranty. We work to keep this content accurate. We do not guarantee that it is complete, current, or free of errors, and we are not liable for any action you take or do not take based on it. Past outcomes in cases we describe do not predict the outcome of any other matter.

Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.

Iowa Attorney General, Consumer Protection Division

Complaint channels

Complaint rules

Offices

Iowa Attorney General, Consumer Protection Division

Federal resources

Sources

State Consumer Complaint Directory