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State Consumer Complaint Directory

Oregon Robocall and Telemarketing Complaints

Oregon residents can report illegal telemarketing calls, robocalls and robotexts to the Oregon Department of Justice, Consumer Protection online or by phone at 1-877-877-9392 (Consumer Hotline), and should register with the National Do Not Call Registry.

On this page

Oregon Department of Justice, Consumer Protection

Attorney General
Dan Rayfield
Complaint form
Consumer complaint
Hotline
1-877-877-9392 (Consumer Hotline)
State do-not-call list
No Oregon DOJ directs consumers to the National Do Not Call Registry.
Main website
doj.state.or.us
Consumer protection page
doj.state.or.us/consumer-protection/sales-scams-fraud/telemarketing

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Consumer complaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Consumer HotlinePhone1-877-877-9392General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
help@oregonconsumer.govEmailGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 1 year from discovery. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Limited Ascertainable loss from a willful violation: actual damages or $200, whichever is greater, plus punitive damages and fees.
Key statutes
ORS 646.561 to 646.578; ORS 646A.370 to 646A.376; ORS 646.551 to 646.557; ORS 646.608
Oregon Telemarketing and Robocall Laws
Calling hours
8 a.m. to 8 p.m.
Other unique rules
Three solicitations per 24 hours cap; texts covered since Jan 1, 2026.

Offices

Attorney General consumer protection unit

Oregon Department of Justice, Consumer Protection

Mailing address
1162 Court St. NE, Salem, OR 97301-4096
Phone
503-378-4400 (main)
Toll-free
1-877-877-9392 (Consumer Hotline)
Email
help@oregonconsumer.gov
Hours
Hotline 8:30 a.m. to 4:30 p.m., Mon to Fri
Website
doj.state.or.us/consumer-protection

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. justice.oregon.gov/consumercomplaintsComplaint channel: Consumer complaint; Primary complaint form
  2. doj.state.or.usMain website; attorney general name as shown
  3. doj.state.or.us/consumer-protectionOffice contact details: Oregon Department of Justice, Consumer Protection
  4. doj.state.or.us/consumer-protection/sales-scams-fraud/telemarketingConsumer protection page; state do-not-call note

State Consumer Complaint Directory

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