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State Consumer Complaint Directory

Minnesota Robocall and Telemarketing Complaints

Minnesota residents can report illegal telemarketing calls, robocalls and robotexts to the Minnesota Attorney General's Office online or by phone at (651) 296-3353, and should register with the National Do Not Call Registry.

On this page

Minnesota Attorney General's Office

Attorney General
Keith Ellison
Complaint form
File a Complaint (includes Robocall report)
Hotline
(651) 296-3353; (800) 657-3787
State do-not-call list
No Minnesota's state do-not-call law expired at the end of 2012; the federal registry applies.
Main website
ag.state.mn.us
Consumer protection page
ag.state.mn.us/Robocalls

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
File a Complaint (includes Robocall report)Online formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
RobocallsInformation pageRobocall informationNot statedEnglish (other languages not stated)
Attorney General's OfficePhone(651) 296-3353; (800) 657-3787General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): Unsettled: the statutes state no period; the 6-year period for statutory liability (Minn. Stat. 541.05) is commonly applied. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Yes Section 8.31 private action for actual damages, costs, investigation costs and attorney fees; no statutory per-call damages.
Key statutes
Minn. Stat. §§ 325E.26 to 325E.31; § 8.31; §§ 325G.12 to 325G.14
Minnesota Telemarketing and Robocall Laws
Calling hours
9 a.m. to 9 p.m. for ADAD and live solicitations.
Other unique rules
ADAD law covers all callers, including political calls, and protects business lines.

Offices

Attorney General office

Minnesota Attorney General's Office

Mailing address
445 Minnesota Street, Suite 600, St. Paul, MN 55101
Phone
(651) 296-3353
Toll-free
(800) 657-3787
TTY
(800) 627-3529 (Minnesota Relay)
Hours
Mon to Fri, 8:00 a.m. to 4:30 p.m.
Website
ag.state.mn.us

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. ag.state.mn.usMain website; attorney general name as shown; Office contact details: Minnesota Attorney General's Office
  2. ag.state.mn.us/Office/Complaint.aspComplaint channel: File a Complaint (includes Robocall report); Primary complaint form
  3. ag.state.mn.us/RobocallsComplaint channel: Robocalls; Consumer protection page; state do-not-call note

State Consumer Complaint Directory

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