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State Consumer Complaint Directory

Arkansas Robocall and Telemarketing Complaints

Arkansas residents can report illegal telemarketing calls, robocalls and robotexts to the Arkansas Attorney General's Office online or by phone at (800) 482-8982, and should register with the National Do Not Call Registry.

On this page

Arkansas Attorney General's Office

Attorney General
Tim Griffin
Complaint form
File a Complaint
Hotline
(800) 482-8982; (501) 682-2007
State do-not-call list
No The Arkansas list was merged with the federal list; registering on the National Do Not Call Registry gives protection under both laws (per the Attorney General).
Main website
arkansasag.gov
Consumer protection page
arkansasag.gov/divisions/public-protection/consumer-protection

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
File a ComplaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Robocall Reporting FormOnline formRobocallsNot statedEnglish (other languages not stated)
Consumer ProtectionPhone(800) 482-8982; (501) 682-2007General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
consumer@ArkansasAG.govEmailGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 5 years. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Limited Deceptive Trade Practices Act claims need actual financial loss and reliance, and private class actions are barred; for unlawful commercial texts a person may elect $10 per message, capped at $25,000 per day (Ark. Code Ann. § 4-88-606, as amended in 2025).
Key statutes
Ark. Code Ann. § 4-99-101 et seq.; § 5-63-204; § 5-63-205; § 4-88-601 et seq.
Arkansas Telemarketing and Robocall Laws
Calling hours
Federal 8 a.m. to 9 p.m. applies; no state statute located.
Other unique rules
Automated dialing with recorded sales messages is a crime under § 5-63-204.

Offices

Attorney General office

Arkansas Attorney General's Office

Mailing address
101 West Capitol Avenue, Little Rock, AR 72201
Phone
(501) 682-2007
Toll-free
(800) 482-8982
Email
OAG@ArkansasAG.gov; consumer@ArkansasAG.gov
Website
arkansasag.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. arkansasag.govMain website; attorney general name as shown; Office contact details: Arkansas Attorney General's Office
  2. arkansasag.gov/divisions/public-protection/consumer-protectionConsumer protection page; state do-not-call note
  3. arkansasag.gov/divisions/public-protection/robocall-reporting-formComplaint channel: Robocall Reporting Form
  4. arkansasag.gov/file-a-complaintComplaint channel: File a Complaint; Primary complaint form

State Consumer Complaint Directory

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