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State Consumer Complaint Directory

Nevada Robocall and Telemarketing Complaints

Nevada residents can report illegal telemarketing calls, robocalls and robotexts to the Nevada Attorney General, Bureau of Consumer Protection online or by phone at (702) 486-3132 (Consumer Protection hotline), and should register with the National Do Not Call Registry.

On this page

Nevada Attorney General, Bureau of Consumer Protection

Attorney General
Aaron D. Ford
Complaint form
Electronic Consumer Complaint
Hotline
(702) 486-3132 (Consumer Protection hotline); (888) 434-9989 (toll free)
State do-not-call list
No Nevada adopted the Nevada portion of the National Do Not Call Registry as its state registry.
Main website
ag.nv.gov
Consumer protection page
ag.nv.gov/Complaints/CSU_Complaints___FAQ

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Electronic Consumer ComplaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Nevada Do Not Call RegistryInformation pageDo-not-call rulesNot statedEnglish (other languages not stated)
Bureau of Consumer ProtectionPhone(702) 486-3132; (888) 434-9989General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 4 years with discovery rule (NRS 11.190(2)(d)). Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Yes Consumer fraud victims may sue under NRS 41.600 for damages and mandatory attorney fees.
Key statutes
NRS 228.500 to 228.640; NRS 597.812 to 597.818; NRS 598.0903 to 598.0999; NRS ch. 599B
Nevada Telemarketing and Robocall Laws
Calling hours
9 a.m. to 8 p.m.
Other unique rules
Prerecorded sales messages need a natural voice introduction.

Offices

Attorney General office

Nevada Attorney General, Carson City

Mailing address
100 N. Carson St., Carson City, NV 89701
Phone
775-687-2110
Email
AGInquiries@ag.nv.gov
Website
ag.nv.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. ag.nv.govMain website; attorney general name as shown; Office contact details: Nevada Attorney General, Carson City
  2. ag.nv.gov/Complaints/CSU_Complaints___FAQConsumer protection page; state do-not-call note; Office contact details: Nevada Attorney General, Bureau of Consumer Protection
  3. ag.nv.gov/Hot_Topics/Nevada_Do_Not_Call_RegistryComplaint channel: Nevada Do Not Call Registry
  4. forms.office.com/g/nv63bfqDLeComplaint channel: Electronic Consumer Complaint; Primary complaint form

State Consumer Complaint Directory

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