Utah Robocall and Telemarketing Complaints

Utah residents can report illegal telemarketing calls, robocalls and robotexts to the Utah Division of Consumer Protection (Department of Commerce) online or by phone at (801) 530-6601, and should register with the National Do Not Call Registry.

On this page

Utah Division of Consumer Protection (Department of Commerce)

Attorney General: Derek Brown
Complaint form: Division of Consumer Protection complaint
Hotline: (801) 530-6601
State do-not-call list: No Utah adopts the National Do Not Call Registry as state law.
Main website: attorneygeneral.utah.gov
Consumer protection page: dcp.utah.gov

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Division of Consumer Protection complaint	Online form	(801) 530-6601	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
consumerprotection@utah.gov	Email		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): Not stated: neither chapter states a period. Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Yes The greater of $500 or pecuniary loss, plus fees, available after a single call for core violations; treble pecuniary loss for knowing and willful violations (§ 13-25a-107).
Key statutes: Utah Code §§ 13-25a-102 to 13-25a-111; §§ 13-26-101 to 13-26-108
Utah Telemarketing and Robocall Laws
Calling hours: 8 a.m. to 9 p.m.; no Sundays or legal holidays without consent.
Other unique rules: Seller registration with surety bond and background check.

Offices

Attorney General office

Utah Attorney General

Mailing address: 350 N. State Street, Suite 230, Salt Lake City, UT 84114
Phone: (801) 366-0260
Website: attorneygeneral.utah.gov

State consumer protection division (Department of Commerce)

Utah Division of Consumer Protection

Mailing address: 160 East 300 South, 2nd Floor, Salt Lake City, UT 84111 (mail: P.O. Box 146704, Salt Lake City, UT 84114-6704)
Phone: (801) 530-6601
Email: consumerprotection@utah.gov
Hours: Mon to Fri, 8 a.m. to 5 p.m.
Website: dcp.utah.gov

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

attorneygeneral.utah.govMain website; attorney general name as shown; Office contact details: Utah Attorney General
dcp.utah.govConsumer protection page; state do-not-call note; Office contact details: Utah Division of Consumer Protection
services.commerce.utah.gov/dcp-complaintComplaint channel: Division of Consumer Protection complaint; Primary complaint form

Disclaimer

This page is general information, not legal advice. TCPA.com publishes educational content about the Telephone Consumer Protection Act (TCPA), the Federal Trade Commission (FTC) Telemarketing Sales Rule, and related state laws. Nothing on this page is legal advice. Nothing here tells you how the law applies to your own facts.

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The law changes. TCPA rules change through new statutes, Federal Communications Commission (FCC) orders, and court decisions, and courts in different parts of the country can read the same rule differently. State laws vary widely. We checked the sources cited on this page, but the law may have changed since then, and this page may not reflect the most recent developments in your jurisdiction.

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.