State Consumer Complaint Directory

South Dakota Robocall and Telemarketing Complaints

South Dakota residents can report illegal telemarketing calls, robocalls and robotexts to the South Dakota Attorney General, Division of Consumer Protection online or by phone at 1-800-300-1986 (SD only), and should register with the National Do Not Call Registry.

On this page

South Dakota Attorney General, Division of Consumer Protection

Attorney General
Marty Jackley
Complaint form
Consumer Complaint Form
Hotline
1-800-300-1986 (SD only); (605) 773-4400
State do-not-call list
No The SD Public Utilities Commission designated the South Dakota portion of the National Do Not Call Registry as the state register.
Main website
atg.sd.gov
Consumer protection page
consumer.sd.gov

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Consumer Complaint FormOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Telemarketing fast factsInformation pageTelemarketing rulesNot statedEnglish (other languages not stated)
Consumer Help LinePhone1-800-300-1986 (SD); (605) 773-4400General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
consumerhelp@state.sd.usEmailGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 4 years for Deceptive Trade Practices Act claims (SDCL ch. 37-24). Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Yes Willful violations of ch. 37-30A: the greater of twice actual damages or $500, plus fees; no private do-not-call action; actual damages for deceptive practices such as caller ID spoofing.
Key statutes
SDCL ch. 37-30A; SDCL §§ 49-31-99 to 49-31-108; § 37-24-6(16)
South Dakota Telemarketing and Robocall Laws
Calling hours
9 a.m. to 9 p.m.; no Sundays.
Other unique rules
Caller must ask within 30 seconds whether the consumer wants to hear a presentation.

Offices

Attorney General consumer protection unit

South Dakota AG, Division of Consumer Protection

Mailing address
1302 S.D. E. Hwy 1889, Suite 3, Pierre, SD 57501-8501
Phone
(605) 773-4400
Toll-free
1-800-300-1986 (SD only)
Email
consumerhelp@state.sd.us
Website
consumer.sd.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. atg.sd.govMain website; attorney general name as shown
  2. atglaserfiche.sd.gov/Forms/ConsumerComplaintFormComplaint channel: Consumer Complaint Form; Primary complaint form
  3. consumer.sd.govConsumer protection page; state do-not-call note; Office contact details: South Dakota AG, Division of Consumer Protection
  4. consumer.sd.gov/fastfacts/telemarketing.aspxComplaint channel: Telemarketing fast facts

State Consumer Complaint Directory