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State Consumer Complaint Directory

Nebraska Robocall and Telemarketing Complaints

Nebraska residents can report illegal telemarketing calls, robocalls and robotexts to the Nebraska Attorney General, Consumer Protection Division online or by phone at (402) 471-2785 (Consumer Protection), and should register with the National Do Not Call Registry.

On this page

Nebraska Attorney General, Consumer Protection Division

Attorney General
Mike Hilgers
Complaint form
Consumer Protection complaint
Hotline
(402) 471-2785 (Consumer Protection)
State do-not-call list
No No state list; federal registry applies.
Main website
ago.nebraska.gov
Consumer protection page
protectthegoodlife.nebraska.gov

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Consumer Protection complaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish; Spanish (PDF form)
Consumer Protection DivisionPhone(402) 471-2785General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): Not stated in TCPA.com research; check with the office. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Limited Consumers who suffer loss or harm under the telemarketing act may recover actual damages and fees (§ 86-233); no private remedy under the device act.
Key statutes
Neb. Rev. Stat. §§ 86-236 to 86-257; §§ 86-212 to 86-235; 291 NAC ch. 11
Nebraska Telemarketing and Robocall Laws
Calling hours
Sunday and holiday robocalls limited to 1 p.m. to 9 p.m.
Other unique rules
PSC permit per prerecorded dialing device; five business day cancellation right.

Offices

Attorney General office

Nebraska Attorney General

Mailing address
1445 K Street, Room 2115, P.O. Box 98920, Lincoln, NE 68508
Phone
(402) 471-2683
Website
ago.nebraska.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. ago.nebraska.govMain website; attorney general name as shown; Office contact details: Nebraska Attorney General
  2. protectthegoodlife.nebraska.govConsumer protection page; state do-not-call note; Office contact details: Nebraska Attorney General, Consumer Protection Division
  3. nebraska.gov/apps-ago-complaints/?preSelect=CP_COMPLAINTComplaint channel: Consumer Protection complaint; Primary complaint form

State Consumer Complaint Directory

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