Maine Robocall and Telemarketing Complaints

Maine residents can report illegal telemarketing calls, robocalls and robotexts to the Maine Office of the Attorney General, Consumer Protection Division online or by phone at 1-800-436-2131, and should register with the National Do Not Call Registry.

On this page

Maine Office of the Attorney General, Consumer Protection Division

Attorney General: Aaron M. Frey
Complaint form: Consumer Complaint Form
Hotline: 1-800-436-2131; 207-626-8849 (Mon to Thu, 9 a.m. to noon)
State do-not-call list: No Maine adopted the National Do Not Call Registry as its state registry.
Main website: maine.gov/ag
Consumer protection page: maine.gov/ag/consumer

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Consumer Complaint Form	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Consumer Information and Mediation Service	Phone	1-800-436-2131; 207-626-8849	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): No telemarketing-specific period; Maine's general 6-year civil period (14 M.R.S. § 752) applies unless otherwise provided. Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Limited No statutory damages; Unfair Trade Practices Act actual damages only with a purchase and loss, after a 30-day demand letter.
Key statutes: 10 M.R.S. § 1498; § 1499-A; § 1499-B; 32 M.R.S. §§ 4661 to 4671
Maine Telemarketing and Robocall Laws
Calling hours: Automated calls weekdays 9 a.m. to 5 p.m. only.
Other unique rules: Automated sales calls need prior written express consent; solicitors must check the Federal Communications Commission (FCC) Reassigned Numbers Database.

Offices

Attorney General office

Maine Office of the Attorney General

Mailing address: 6 State House Station, Augusta, ME 04330-0006
Phone: 207-626-8800
Email: attorney.general@maine.gov
Website: maine.gov/ag

Attorney General consumer protection unit

Maine Attorney General, Consumer Information and Mediation Service

Mailing address: 6 State House Station, Augusta, ME 04330-0006
Phone: 207-626-8849
Toll-free: 1-800-436-2131
Hours: Mon to Thu, 9 a.m. to noon
Website: maine.gov/ag/online-services/complaint-form

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

maine.gov/agMain website; attorney general name as shown; Office contact details: Maine Office of the Attorney General
maine.gov/ag/consumerConsumer protection page; state do-not-call note
maine.gov/ag/online-services/complaint-formComplaint channel: Consumer Complaint Form; Office contact details: Maine Attorney General, Consumer Information and Mediation Service; Primary complaint form

Disclaimer

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.