Tennessee Robocall and Telemarketing Complaints

Tennessee residents can report illegal telemarketing calls, robocalls and robotexts to the Tennessee Attorney General, Division of Consumer Affairs online or by phone at (800) 342-8385 (toll free in TN), and can also sign up for the state's own do-not-call list.

On this page

Tennessee Attorney General, Division of Consumer Affairs

Attorney General: Jonathan Skrmetti
Complaint form: TPUC Do Not Call/Text complaint
Hotline: (800) 342-8385 (toll free in TN); (615) 741-4737
State do-not-call list: Yes Tennessee Do Not Call/Text Register, kept by the Tennessee Public Utility Commission (TPUC).
Main website: tn.gov/attorneygeneral.html
Consumer protection page: tn.gov/attorneygeneral/working-for-tennessee/consumer-affairs.html

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
TPUC Do Not Call/Text complaint	Online form	(800) 342-8359	Do-not-call, telemarketing, robocall and text complaints	Not stated	English (other languages not stated)
Division of Consumer Affairs complaint	Online form	(800) 342-8385	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Printable consumer complaint form (PDF)	Mail form		General consumer complaints, including telemarketing, robocall and scam calls	No (paper form)	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): Not stated in TCPA.com research; check with the office. Complaint deadlines at the agency: none stated unless noted.
Private right of action: Limited The do-not-call law has no private damages remedy; injunctions plus fees for automated call violations; from July 1, 2026, Tennessee Consumer Protection Act actual or treble damages for violations of the § 65-4-411(b) monthly cap.
Key statutes: Tenn. Code Ann. §§ 65-4-401 to 65-4-411; §§ 47-18-1501 to 47-18-1527
Tennessee Telemarketing and Robocall Laws
Calling hours: 8 a.m. to 9 p.m.
Other unique rules: Own Do Not Call/Text Register; 10,000 per month cap on prerecorded solicitations.

Offices

Attorney General consumer protection unit

Tennessee AG, Division of Consumer Affairs

Mailing address: P.O. Box 20207, Nashville, TN 37202-0207
Phone: (615) 741-4737
Toll-free: (800) 342-8385 (in TN)
Email: consumer.affairs@ag.tn.gov
Website: tn.gov/attorneygeneral.html

Public Utility Commission (state do-not-call/text register)

Tennessee Public Utility Commission (TPUC), Do Not Call/Text Program

Mailing address: 502 Deaderick Street, 4th Floor, Nashville, TN 37243
Phone: 615-741-2904
Toll-free: (800) 342-8359
Email: contact.tpuc@tn.gov
Website: tn.gov/tpuc/file-a-complaint.html

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

agtnprod.powerappsportals.us/DCAComplaint channel: Division of Consumer Affairs complaint
tn.gov/attorneygeneral.htmlMain website; attorney general name as shown; Office contact details: Tennessee AG, Division of Consumer Affairs
tn.gov/attorneygeneral/working-for-tennessee/consumer-affairs.htmlConsumer protection page; state do-not-call note
tn.gov/content/dam/tn/attorneygeneral/documents/consumer/consumer-complaint-form.pdfComplaint channel: Printable consumer complaint form (PDF)
tn.gov/tpuc/file-a-complaint.htmlOffice contact details: Tennessee Public Utility Commission (TPUC), Do Not Call/Text Program
tn.gov/tpuc/tennessee-do-not-call-program/csd-online-tn-do-not-call-solicitation-complaint-form.htmlComplaint channel: TPUC Do Not Call/Text complaint; Primary complaint form

Disclaimer

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.