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State Consumer Complaint Directory

Colorado Robocall and Telemarketing Complaints

Colorado residents can report illegal telemarketing calls, robocalls and robotexts to the Colorado Attorney General, Consumer Protection Section online or by phone at 1-800-222-4444 (Stop Fraud Colorado), and can also sign up for the state's own do-not-call list.

On this page

Colorado Attorney General, Consumer Protection Section

Attorney General
Phil Weiser
Complaint form
Scams, Telephone Calls, Emails and Text Messages complaint
Hotline
1-800-222-4444 (Stop Fraud Colorado); (720) 508-6000 (main)
State do-not-call list
Yes Colorado No-Call List, administered by the Public Utilities Commission (PUC); register at coloradonocall.com. The PUC also pulls Colorado numbers from the federal registry.
Main website
coag.gov
Consumer protection page
coag.gov/office-sections/consumer-protection

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Scams, Telephone Calls, Emails and Text Messages complaintOnline formScam and unwanted calls and textsNot statedEnglish (other languages not stated)
Colorado Attorney General complaint portalOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Stop Fraud ColoradoPhone1-800-222-4444Fraud and scamsNot statedEnglish (other languages not stated)
Colorado No-Call ListRegistrationRegistering a Colorado number on the state listNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 3 years. Complaint deadlines at the agency: none stated unless noted.
How to register
Register at coloradonocall.com; Colorado also pulls Colorado numbers from the federal registry.
Private right of action
Yes Colorado Consumer Protection Act: the greater of actual damages or $500, treble actual damages for bad faith, no minimum in class actions; separate $300 to $1,000 private action for certain cell phone violations (C.R.S. § 6-1-305).
Key statutes
C.R.S. §§ 6-1-301 to 6-1-305; §§ 6-1-901 to 6-1-908
Colorado Telemarketing and Robocall Laws
Calling hours
Federal 8 a.m. to 9 p.m. applies.
Other unique rules
State no-call list separate from the federal list; telemarketers must register and scrub both.

Offices

Attorney General office

Colorado Department of Law

Mailing address
Ralph L. Carr Colorado Judicial Center, 1300 Broadway, 10th Floor, Denver, CO 80203
Phone
(720) 508-6000
Website
coag.gov

Attorney General consumer protection unit

Stop Fraud Colorado (Colorado Attorney General)

Toll-free
1-800-222-4444
Website
stopfraudcolorado.gov

Public Utilities Commission (state no-call list)

Colorado Public Utilities Commission (PUC), Colorado No-Call List

Mailing address
1560 Broadway, Suite 250, Denver, CO 80202
Phone
303-894-2074
Website
coloradonocall.com

Contacts

NameTitleOfficePhoneEmail
Nathan BlakeDeputy Attorney General, Consumer ProtectionColorado Department of Law
Chris LoweContact for Colorado No-Call List questionsColorado Public Utilities Commission303-894-2074

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. coag.govMain website; attorney general name as shown; Office contact details: Colorado Department of Law
  2. coag.gov/file-complaintNamed contact: Chris Lowe
  3. coag.gov/file-complaint/scams-telephone-calls-emails-text-messagesComplaint channel: Scams, Telephone Calls, Emails and Text Messages complaint; Primary complaint form
  4. coag.gov/office-sections/consumer-protectionConsumer protection page; state do-not-call note; Named contact: Nathan Blake
  5. complaints.coag.govComplaint channel: Colorado Attorney General complaint portal
  6. stopfraudcolorado.govComplaint channel: Stop Fraud Colorado; Office contact details: Stop Fraud Colorado (Colorado Attorney General)
  7. coloradonocall.comComplaint channel: Colorado No-Call List; Office contact details: Colorado Public Utilities Commission (PUC), Colorado No-Call List

State Consumer Complaint Directory

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