Arizona Robocall and Telemarketing Complaints

Arizona residents can report illegal telemarketing calls, robocalls and robotexts to the Arizona Attorney General's Office online or by phone at (602) 542-5763 (Phoenix), and should register with the National Do Not Call Registry.

On this page

Arizona Attorney General's Office

Attorney General: Kris Mayes
Complaint form: Consumer Complaint Form
Hotline: (602) 542-5763 (Phoenix); (520) 628-6648 (Tucson)
State do-not-call list: No No state list; A.R.S. § 44-1282 bars calls and texts to numbers on the National Do Not Call Registry.
Main website: azag.gov
Consumer protection page: azag.gov/consumer

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Consumer Complaint Form	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Robocalls	Information page		Robocall information and reporting	Not stated	English (other languages not stated)
Consumer Information and Complaints	Phone	(602) 542-5763 (Phoenix); (520) 628-6648 (Tucson)	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
consumerinfo@azag.gov	Email		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): Not stated in TCPA.com research; check with the office. Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Limited Express remedy only against unregistered sellers (A.R.S. § 44-1279); a Consumer Fraud Act action may be implied, with no set statutory damages.
Key statutes: A.R.S. §§ 44-1271 to 44-1282; § 44-1522
Arizona Telemarketing and Robocall Laws
Calling hours: Federal 8 a.m. to 9 p.m. rule incorporated by reference.
Other unique rules: State ban on intentional unsolicited sales calls to mobile phones; do-not-call rule expressly covers texts; sellers register with the Secretary of State and post a $100,000 bond.

Offices

Attorney General office

Arizona Attorney General, Phoenix office

Mailing address: 2005 N. Central Ave., Phoenix, AZ 85004
Phone: (602) 542-5025
Hours: 8 a.m. to 5 p.m.
Website: azag.gov

Attorney General consumer protection unit

Arizona Attorney General, Consumer Information and Complaints

Mailing address: 2005 N. Central Ave., Phoenix, AZ 85004
Phone: (602) 542-5763
Email: consumerinfo@azag.gov
Website: azag.gov/complaints/consumer

Regional office

Arizona Attorney General, Tucson office

Mailing address: 400 W. Congress, South Building, Suite 315, Tucson, AZ 85701
Phone: (520) 628-6504
Website: azag.gov

Regional office

Arizona Attorney General, Prescott office

Mailing address: 1000 Ainsworth Dr., Suite A-210, Prescott, AZ 86305-1610
Phone: (928) 778-1265
Website: azag.gov

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

azag.govMain website; attorney general name as shown; Office contact details: Arizona Attorney General, Phoenix office; Office contact details: Arizona Attorney General, Prescott office; Office contact details: Arizona Attorney General, Tucson office
azag.gov/complaints/consumerComplaint channel: Consumer Complaint Form; Office contact details: Arizona Attorney General, Consumer Information and Complaints; Primary complaint form
azag.gov/consumerConsumer protection page; state do-not-call note
azag.gov/node/783Complaint channel: Robocalls

Disclaimer

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.