State Consumer Complaint Directory

Kansas Robocall and Telemarketing Complaints

Kansas residents can report illegal telemarketing calls, robocalls and robotexts to the Kansas Attorney General, Consumer Protection Division online or by phone at 1-800-432-2310 (Consumer Protection Hotline), and should register with the National Do Not Call Registry.

On this page

Kansas Attorney General, Consumer Protection Division

Attorney General
Kris W. Kobach
Complaint form
No Call List complaint
Hotline
1-800-432-2310 (Consumer Protection Hotline); (785) 296-3751
State do-not-call list
No The Kansas No-Call Act adopts the National Do Not Call Registry as the Kansas no-call list.
Main website
ag.ks.gov
Consumer protection page
ag.ks.gov/file-a-complaint/consumer-protection

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
No Call List complaintOnline formDo-not-call, telemarketing, robocall and text complaintsNot statedEnglish (other languages not stated)
Consumer Protection complaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
Consumer Protection HotlinePhone1-800-432-2310General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): Not stated in TCPA.com research; check with the office. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Yes Individual action for actual damages or a civil penalty up to $10,000 per violation, whichever is greater, plus fees; no class damages.
Key statutes
K.S.A. 50-670, 50-670a; K.S.A. 50-671 to 50-675; K.S.A. 50-623 et seq.
Kansas Telemarketing and Robocall Laws
Calling hours
Federal 8 a.m. to 9 p.m. applies.
Other unique rules
Verbal telemarketing purchases are unenforceable until a signed written confirmation is received.

Offices

Attorney General office

Kansas Attorney General

Mailing address
120 SW 10th Ave., 2nd Floor, Topeka, KS 66612
Phone
(785) 296-2215
Toll-free
1-800-432-2310 (Consumer Protection Hotline)
Hours
8 a.m. to 5 p.m.
Website
ag.ks.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. ag.ks.govMain website; attorney general name as shown; Office contact details: Kansas Attorney General
  2. ag.ks.gov/file-a-complaint/consumer-protectionComplaint channel: Consumer Protection complaint; Consumer protection page; state do-not-call note
  3. ag.ks.gov/file-a-complaint/no-call-listComplaint channel: No Call List complaint; Primary complaint form

State Consumer Complaint Directory