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State Consumer Complaint Directory

Ohio Robocall and Telemarketing Complaints

Ohio residents can report illegal telemarketing calls, robocalls and robotexts to the Ohio Attorney General, Consumer Protection Section online or by phone at (800) 282-0515 (Help Center), and should register with the National Do Not Call Registry.

On this page

Ohio Attorney General, Consumer Protection Section

Attorney General
Andy Wilson
Complaint form
File a Complaint
Hotline
(800) 282-0515 (Help Center)
State do-not-call list
No Ohio has no separate state list; federal law is enforced by the Attorney General.
Main website
ohioattorneygeneral.gov
Consumer protection page
ohioattorneygeneral.gov/Individuals-and-Families/Consumers/Robocall

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
File a ComplaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
RobocallsInformation pageRobocall informationNot statedEnglish (other languages not stated)
Help CenterPhone(800) 282-0515General consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): 2 years (R.C. 4719.15(D); 1345.10(C)); 5 years for the Attorney General under R.C. 109.87. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
Limited Purchasers may recover at least the amount paid, plus mandatory fees (R.C. 4719.15); Consumer Sales Practices Act damages; federal TCPA claims may be brought in Ohio courts.
Key statutes
R.C. Chapter 4719; R.C. 109.87; R.C. Chapter 1345
Ohio Telemarketing and Robocall Laws
Calling hours
Federal 8 a.m. to 9 p.m. applies.
Other unique rules
Telephone solicitors register with a $50,000 bond; sales need a signed written confirmation.

Offices

Attorney General consumer protection unit

Ohio Attorney General, Consumer Protection Section

Mailing address
30 E. Broad St., 14th Floor, Columbus, OH 43215
Toll-free
(800) 282-0515 (Help Center)
Hours
Mon to Fri, 8 a.m. to 6 p.m.
Website
ohioattorneygeneral.gov

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. filecomplaint.ohioattorneygeneral.govComplaint channel: File a Complaint; Primary complaint form
  2. ohioattorneygeneral.govMain website; attorney general name as shown; Office contact details: Ohio Attorney General, Consumer Protection Section
  3. ohioattorneygeneral.gov/About-AG/Andy-WilsonAttorney General name (biography page)
  4. ohioattorneygeneral.gov/Individuals-and-Families/Consumers/RobocallComplaint channel: Robocalls; Consumer protection page; state do-not-call note

State Consumer Complaint Directory

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