Alaska Robocall and Telemarketing Complaints

Alaska residents can report illegal telemarketing calls, robocalls and robotexts to the Alaska Department of Law, Consumer Protection Unit online or by phone at 907-269-5200, and should register with the National Do Not Call Registry.

On this page

Alaska Department of Law, Consumer Protection Unit

Attorney General: Cori Mills
Complaint form: Consumer Complaint (Consumer Protection Unit)
Hotline: 907-269-5200; 1-888-576-2529 (toll free outside Anchorage)
State do-not-call list: No No state list; AS 45.50.475 bars solicitations to numbers on the National Do Not Call Registry.
Main website: law.alaska.gov
Consumer protection page: law.alaska.gov/department/civil/consumer/cpindex.html

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
Consumer Complaint (Consumer Protection Unit)	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Consumer Protection Unit	Phone	907-269-5200; 1-888-576-2529	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Consumer Protection Unit email	Email		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
Telemarketing in Alaska	Information page		Telemarketing rules and calling hours	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): 2 years from when the loss was or should have been discovered (AS 45.50.531(f)). Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Limited Unfair Trade Practices Act: the greater of three times actual damages or $500 per violation, plus attorney fees, but the person must show an ascertainable loss (AS 45.50.531(a)).
Key statutes: AS 45.50.475; AS 45.63.010 to 45.63.100; AS 45.50.471
Alaska Telemarketing and Robocall Laws
Calling hours: Federal 8 a.m. to 9 p.m. applies; no separate state hours.
Other unique rules: Statute text bans automated or recorded sales calls with no consent exception; seller campaigns must be registered 30 days ahead.

Offices

Attorney General consumer protection unit

Alaska Department of Law, Consumer Protection Unit

Mailing address: 1031 West 4th Avenue, Suite 200, Anchorage, AK 99501-1994
Phone: 907-269-5200
Toll-free: 1-888-576-2529 (outside Anchorage)
TTY: 1-800-770-8973 (Relay Alaska)
Email: consumerprotection@alaska.gov
Website: law.alaska.gov/department/civil/consumer/cpindex.html

Attorney General office

Alaska Department of Law (main)

Mailing address: 1031 West 4th Avenue, Suite 200, Anchorage, AK 99501-1994
Phone: 907-269-5100
Email: attorney.general@alaska.gov
Website: law.alaska.gov

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

law.alaska.govMain website; attorney general name as shown; Office contact details: Alaska Department of Law (main)
law.alaska.gov/department/civil/consumer/cp_complaint.htmlComplaint channel: Consumer Complaint (Consumer Protection Unit); Primary complaint form
law.alaska.gov/department/civil/consumer/cp_telemarketing.htmlComplaint channel: Telemarketing in Alaska
law.alaska.gov/department/civil/consumer/cpindex.htmlConsumer protection page; state do-not-call note; Office contact details: Alaska Department of Law, Consumer Protection Unit

Disclaimer

This page is general information, not legal advice. TCPA.com publishes educational content about the Telephone Consumer Protection Act (TCPA), the Federal Trade Commission (FTC) Telemarketing Sales Rule, and related state laws. Nothing on this page is legal advice. Nothing here tells you how the law applies to your own facts.

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The law changes. TCPA rules change through new statutes, Federal Communications Commission (FCC) orders, and court decisions, and courts in different parts of the country can read the same rule differently. State laws vary widely. We checked the sources cited on this page, but the law may have changed since then, and this page may not reflect the most recent developments in your jurisdiction.

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.

Alaska Department of Law, Consumer Protection Unit

Complaint channels

Complaint rules

Offices

Alaska Department of Law, Consumer Protection Unit

Alaska Department of Law (main)

Federal resources

Sources

State Consumer Complaint Directory