State Consumer Complaint Directory

Mississippi Robocall and Telemarketing Complaints

Mississippi residents can report illegal telemarketing calls, robocalls and robotexts to the Mississippi Attorney General's Office, Consumer Protection Division online or by phone at 601.359.3680 (main), and should register with the National Do Not Call Registry.

On this page

Mississippi Attorney General's Office, Consumer Protection Division

Attorney General
Lynn Fitch
Complaint form
Consumer Complaint
Hotline
601.359.3680 (main)
State do-not-call list
No Since 2023 Mississippi uses the National Do Not Call Registry for registrations; earlier Mississippi list registrations remain active.
Main website
attorneygenerallynnfitch.com
Consumer protection page
attorneygenerallynnfitch.com/divisions/consumer-protection

Complaint channels

ChannelTypePhoneWhat it coversAccount requiredLanguages
Consumer ComplaintOnline formGeneral consumer complaints, including telemarketing, robocall and scam callsNot statedEnglish (other languages not stated)
No-Call portalOnline formDo-not-call, telemarketing, robocall and text complaintsNot statedEnglish (other languages not stated)
Robocall and scam call reportsEmailRobocalls and scam callsNot statedEnglish (other languages not stated)

Complaint rules

What to include in a complaint
Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations
Private lawsuit limitation period (per TCPA.com research): None of the telemarketing statutes reviewed sets its own period. Complaint deadlines at the agency: none stated unless noted.
How to register
No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action
No No private right of action under the Telephone Solicitation Act; consumers file complaints with the Attorney General.
Key statutes
Miss. Code 77-3-701 to 77-3-739; 77-3-601 to 77-3-619; 77-3-801 to 77-3-809
Mississippi Telemarketing and Robocall Laws
Calling hours
8 a.m. to 8 p.m.; no Sunday calls.
Other unique rules
Outbound Medicare Advantage solicitations banned unless the consumer called first.

Offices

Attorney General office

Mississippi Attorney General's Office

Mailing address
550 High Street, Jackson, MS 39201 (mail: P.O. Box 220, Jackson, MS 39205)
Phone
601.359.3680
Email
robo-scamcalls@ago.ms.gov (robocall and scam call reports)
Website
attorneygenerallynnfitch.com

Federal resources

ResourceAgencyPhoneWhat it coversHow to use
ReportFraud.ftc.govFederal Trade Commission (FTC)1-877-382-4357 (1-877-FTC-HELP)Scams, fraud and bad business practices, including phone and text scamsOnline report; no account required to file.
National Do Not Call Registry (register)Federal Trade Commission (FTC)1-888-382-1222 (TTY 1-866-290-4236)Free registration of home and mobile numbersRegister online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)Federal Trade Commission (FTC)1-888-382-1222Reporting sales calls to registered numbers and robocallsOnline report form.
FCC Consumer Complaint CenterFederal Communications Commission (FCC)1-888-225-5322; ASL video 1-844-432-2275Unwanted calls and texts, spoofed caller IDChoose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and TextsFederal Communications Commission (FCC)1-888-225-5322Federal robocall, robotext and do-not-call rules in plain EnglishReference page; links to the complaint center.
7726 (SPAM) text reportingWireless carriers (described by the FTC and FCC)Text 7726Spam and scam text messagesCopy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

  1. attorneygenerallynnfitch.comMain website; attorney general name as shown; Office contact details: Mississippi Attorney General's Office
  2. attorneygenerallynnfitch.com/divisions/consumer-protectionConsumer protection page; state do-not-call note
  3. nocallportal.ago.ms.govComplaint channel: No-Call portal; Mississippi uses the national registry
  4. portal.ago.ms.gov/public/?q=node/403Complaint channel: Consumer Complaint; Primary complaint form

State Consumer Complaint Directory