South Carolina Robocall and Telemarketing Complaints

South Carolina residents can report illegal telemarketing calls, robocalls and robotexts to the South Carolina Department of Consumer Affairs online or by phone at (800) 922-1594 (toll free in SC), and should register with the National Do Not Call Registry.

On this page

South Carolina Department of Consumer Affairs

Attorney General: Alan Wilson
Complaint form: SCDCA Consumer Complaints
Hotline: (800) 922-1594 (toll free in SC); 803-734-4200
State do-not-call list: No No state list; the SC Telephone Privacy Protection Act bars calls to numbers on the National Do Not Call Registry.
Main website: scag.gov
Consumer protection page: consumer.sc.gov/consumer-resources/consumer-complaints

Complaint channels

Channel	Type	Phone	What it covers	Account required	Languages
SCDCA Consumer Complaints	Online form		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
SC Department of Consumer Affairs	Phone	(800) 922-1594; 803-734-4200	General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)
scdca@scconsumer.gov	Email		General consumer complaints, including telemarketing, robocall and scam calls	Not stated	English (other languages not stated)

Complaint rules

What to include in a complaint: Date and time of each call or text; the caller ID number exactly as shown (a screenshot helps); the company, seller or caller name given; what was offered; whether it was a prerecorded or artificial voice; any voicemail, recording or text; the date your number was put on the do-not-call list; and any earlier request you made to stop calling.
Deadlines and limitations: Private lawsuit limitation period (per TCPA.com research): Not stated in TCPA.com research; check with the office. Complaint deadlines at the agency: none stated unless noted.
How to register: No state list to join; register free at donotcall.gov or 1-888-382-1222 (TTY 1-866-290-4236).
Private right of action: Yes $1,000 per violation plus actual losses, up to $5,000 if willful, plus fees.
Key statutes: S.C. Code Ann. §§ 37-21-10 to 37-21-100
South Carolina Telemarketing and Robocall Laws
Calling hours: 8 a.m. to 9 p.m.
Other unique rules: Stop requests must be honored for five years; covers texts.

Offices

Attorney General office

South Carolina Attorney General

Mailing address: P.O. Box 11549, Columbia, SC 29211
Phone: 803-734-3970
Website: scag.gov

State consumer affairs department

South Carolina Department of Consumer Affairs (SCDCA)

Mailing address: 293 Greystone Blvd., Suite 400, Columbia, SC 29210 (mail: P.O. Box 5757, Columbia, SC 29250)
Phone: 803-734-4200
Toll-free: (800) 922-1594 (in SC)
Email: scdca@scconsumer.gov
Hours: Mon to Fri, 8:30 a.m. to 5 p.m.
Website: consumer.sc.gov

Federal resources

Resource	Agency	Phone	What it covers	How to use
ReportFraud.ftc.gov	Federal Trade Commission (FTC)	1-877-382-4357 (1-877-FTC-HELP)	Scams, fraud and bad business practices, including phone and text scams	Online report; no account required to file.
National Do Not Call Registry (register)	Federal Trade Commission (FTC)	1-888-382-1222 (TTY 1-866-290-4236)	Free registration of home and mobile numbers	Register online, or call from the phone you want to register.
National Do Not Call Registry (report unwanted calls)	Federal Trade Commission (FTC)	1-888-382-1222	Reporting sales calls to registered numbers and robocalls	Online report form.
FCC Consumer Complaint Center	Federal Communications Commission (FCC)	1-888-225-5322; ASL video 1-844-432-2275	Unwanted calls and texts, spoofed caller ID	Choose the unwanted calls category; note if your number is spoofed, blocked or mislabeled.
FCC guide: Stop Unwanted Robocalls and Texts	Federal Communications Commission (FCC)	1-888-225-5322	Federal robocall, robotext and do-not-call rules in plain English	Reference page; links to the complaint center.
7726 (SPAM) text reporting	Wireless carriers (described by the FTC and FCC)	Text 7726	Spam and scam text messages	Copy the message and forward it to 7726 (SPAM) so your carrier can block similar messages; then report it to the FTC.

Sources

consumer.sc.govOffice contact details: South Carolina Department of Consumer Affairs (SCDCA)
consumer.sc.gov/consumer-resources/consumer-complaintsComplaint channel: SCDCA Consumer Complaints; Consumer protection page; state do-not-call note; Primary complaint form
scag.govMain website; attorney general name as shown; Office contact details: South Carolina Attorney General

Disclaimer

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Talk to your own lawyer. If you have a question about a call, a text, a lawsuit, or your own compliance program, consult an attorney licensed in your jurisdiction. Deadlines may apply to your rights, so do not wait to get advice.