Analysis · Litigation & decisions
The Phone Guy Behind the Peruvian Extortion Call Centers: Spoofing, Fake Court Recordings and an Extradition
Every scam call center needs phones. Lines, caller ID, call recording.
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Latest Analysis, page 2
Analysis · Litigation & decisions
The IRS Is Not Calling to Arrest You: Five Sentenced in Tampa Call Center Scam
"This is the IRS. You owe back taxes. Pay now or you'll be arrested."
Regulatory update · FCC & rulemaking
The FCC's First Robocall Mitigation Database Removal Orders, and the Provider That Fought Its Way Back
On October 3, 2022, the Federal Communications Commission (FCC) announced what it called first-of-their-kind Enforcement Bureau orders.
Regulatory update · FCC & rulemaking
The FCC Told Every Carrier in America to Block a Student Loan Robocall Operation
Here's one from the fall of 2022 that shows how fast the Federal Communications Commission (FCC) can shut a door.
Analysis · Litigation & decisions
Tennessee Telemarketing CEO Gets 66 Months for Selling Limited Benefit Plans as Health Insurance
Timothy Thomas, the former owner and chief executive officer of a Nashville-based telemarketing company, was sentenced on July 2, 2018, to 66 months in federal prison.
Analysis · Litigation & decisions
Tech Support, Fake Refunds and Threats: Fifth Defendant Pleads Guilty in Houston Elder Fraud Ring
The bottom line: the last of five Indian nationals charged in a Houston-based fraud ring pleaded guilty to mail fraud conspiracy.
Regulatory update · FCC & rulemaking
Student Loan and Amazon Robocalls Landed Two Carriers on the FCC's Warning List
Here's the thing about cease-and-desist letters from the Federal Communications Commission (FCC). They're short. They're polite.
Analysis · Consent & revocation
Steaks, Burgers and an Ignored Opt-Out: Omaha Steaks Hit With a TCPA Class Action
I love my steaks. I do not love getting texted about one after I said no thanks.
Analysis · Litigation & decisions
Shut Down, Then Back in Business Within Weeks: The FTC's Higher Goals Marketing Copycat Case
You know what takes guts? Getting shut down by a federal court and then opening basically the same business a few weeks later.
Case analysis · Litigation & decisions
Seventh Circuit Holds Text Messages Are Not "Telephone Calls" Under TCPA Section 227(c)(5)
The bottom line: on July 14, 2026, the U.S. Court of Appeals for the Seventh Circuit held in Steidinger v. Blackstone Medical Services, No. 25-2398, that the private right of action in 47 U.S.C. ยง 227(c)(5) of the Telephone Consumer Protection Act (TCPA) does not cover text messages.
Analysis · Do Not Call
SL Finance: Student Loan "Forgiveness," Advance Fees and Unpaid Do Not Call Registry Fees
In May 2023, the Federal Trade Commission (FTC) obtained a temporary restraining order against SL Finance LLC and its owners, Michael Castillo and Christian Castillo.
Case analysis · Litigation & decisions
Revitch v. DIRECTV: A Wireless Contract Did Not Bind a Consumer to Arbitrate Robocall Claims Against a Later Acquired Affiliate
A satellite television company that became an affiliate of a consumer's wireless carrier years after he signed his service contract could not use that contract to compel arbitration of his Telephone Consumer Protection Act (TCPA) claims.
Analysis · Litigation & decisions
Record Month: 255 TCPA Class Actions Filed in April 2026
Plaintiffs filed 330 Telephone Consumer Protection Act (TCPA) cases in April 2026, including a record 255 class actions, according to WebRecon data reported by TCPAWorld.
Analysis · Autodialers & artificial voice
Platforms, Lead Gen and Ringless Voicemail: The FTC Went After the Whole Debt Relief Robocall Web
Here's the thing about a robocall campaign. It's never one company.
Analysis · Litigation & decisions
Payment Processors Pay $650,000 Over Tech Support Telemarketing Charges
The bottom line: companies that process payments for telemarketers can face liability under the Telemarketing Sales Rule (TSR) when they know, or consciously avoid knowing, that their clients are committing fraud.
Analysis · State telemarketing laws
Operation Stop Scam Calls: What the 2023 Federal and State Sweep Targeted
On July 18, 2023, the Federal Trade Commission (FTC) and law enforcement partners nationwide, including the attorneys general of all 50 states and the District of Columbia, announced "Operation Stop Scam Calls," a joint crackdown on illegal robocalls.
Analysis · FCC & rulemaking
Operation Robocall Roundup Phase 2: State AGs Put Four Major Carriers on Notice
Members of the Anti-Robocall Multistate Litigation Task Force, a bipartisan group of state attorneys general, launched the second phase of "Operation Robocall Roundup" on December 3, 2025.
Analysis · Litigation & decisions
Live Transfers and "Major Medical" Claims: Superseding Indictment Against a Pennsylvania Health Plan Call Center
The bottom line: federal prosecutors charged four executives and two companies that allegedly bought live-transfer calls from lead generators and then sold limited benefit and discount plans by falsely presenting them as comprehensive health insurance.
Analysis · Litigation & decisions
Jury Convicts Two Men in Social Security Imposter Call Center Scheme
A federal jury in Atlanta has convicted Pradip Parikh, 67, of Valley Stream, New York, and Alpesh Patel, 40, of Louisa, Virginia, for their roles in an India-based call center scheme that impersonated Social Security Administration (SSA) officials.
Analysis · Litigation & decisions
Jamaican Lottery Scam Manager Pleads Guilty: Fake Prizes, Fake Police and Victims Over 80
The bottom line: a Jamaican national who managed a lottery scam that called elderly victims about fake cash prizes, and posed as law enforcement in other calls, pleaded guilty to conspiracy to commit wire fraud in Pittsburgh.